Caravan Hire Filey - Luxury Gold "Atlas Concept" -

11 Wild Flower Meadow, Primrose Valley, Filey

Booking. Always complete and return the booking form. This confirms that you accept all the following terms for staying in our caravan. It is recommended you phone us first to make a short term reservation to avoid disappointment. Click here for booking form.

Arrival and Departure.

Keys: You will be contacted a week or two before your stay about obtaining the keys. A detailed explanation is usually mailed out. Keys may also be sent by 'special delivery' post during the week before the arrival date and must be returned by 'special delivery' within the week following departure date shown on the booking form. It is the bookers responsibility to ensure that someone is available to receive the keys if they are to be sent by post.

Lost or delayed keys will be charged for at £10 per set.

Arrival time: This will be arranged during the phone call about the keys, but will be 2:30pm or after on the date shown on the booking form (always Saturday unless special arrangements have been made). 

Departure time: to be no later than 10:30am (always Saturday unless special arrangements have been made). 

Payment. All we need to hold your required dates, is a £75 deposit for each week booked. Any monetary balance can be paid anytime up to 8 weeks before the commencement of the holiday. After this period, your reservation will be cancelled and the holiday week(s) re-let. See also 'Cancellation' below.

Accommodation. The accommodation may only be used by the persons listed on the booking form (maximum 6 people), which must be signed by the hirer, who will be responsible for the entire party. Being a family park, we only accept bookings from family groups. We do not accept bookings from young singles or all-male/all-female parties or parties under 18years old.

For reasons of hygiene and the comfort of other guests, we  would ask that you do not smoke in the caravan. Smoking is permitted outside the van, but we ask you clear up cigarette butts and take extra care if smoking on the UPVC veranda.

Bedding is provided - (except bottom sheets which you must bring or hire on-site, maximum 2 double and 2 single), towels and soaps are not provided. Cots are available to hire from the site, but please bring your own baby's bedding.

The accommodation must be left clean and tidy. Any breakages, damages or theft of furniture, fittings, inventory or to the accommodation must be paid for by the hirer. It is important that you check for any damage and report it to our representative immediately after your arrival. Failure to do so will render you liable to cover the cost of repairs or replacements.

Pets and animals are not allowed in the caravan.

Behaviour. If, in the opinion of ourselves, our representative, or the park manager, any party is guilty of conduct prejudicial to the well being of others, we or the park manager may re-take possession of the accommodation, and you will be asked to vacate the accommodation immediately. In this event, you will not be entitled to any form of compensation or refund.

Cancellation. If you have to cancel your holiday you must telephone us in the first instance and also  NOTIFY US IN WRITING.

IN THE EVENT OF CANCELLATION, THE FOLLOWING CHARGES APPLY:

Length of Time of cancellation             Cancellation Charge
8 weeks or more                                            Loose your weekly deposit.
between 4 and 8 weeks                                 Loose 50% of the total holiday cost
4 weeks or less                                             Loose 100% of the total holiday cost    

Should the accommodation booked become unavailable due to circumstances beyond our control, a full refund will be given, although you will not be entitled to any further compensation. Any refund payment will not be made until the end of the following month after the cancellation date - i.e. cancel in May, refund given no later than the end of June.

Liability and Insurance. We DO NOT accept liability for injury, loss or damage, suffered by you or any member of your party. We strongly recommend that you take out Holiday Insurance to cover accidents, losses, cancellations etc.  These policies are available quite cheaply from most insurance companies.

Sign my caravans visitors book       View my visitors book        Email us here... 

Telephone: 08456 253 694 (Local Rate Call)

Contact Address: 2 The Knowl, Mirfield, WF14 9RN

Copyright © 2006 Caravan Hire Filey
 Last modified: April, 2011